We accept all major credit cards, PayPal, wire transfers, money orders and checks. Checks must clear before we release shipment.
If you purchased Bluestone Imports products at a show or event, please contact us via email for special information about reordering and a discount. Let us know the date and location of the event.
We strive to ship your merchandise to you in a safe, timely and cost-efficient manner. All merchandise will be shipped within 3-6 days. We ship via USPS and UPS ground. Upon request, we can ship UPS 2nd day.
To support our commitment to reducing waste and helping the environment, your package may come in a recycled box.
Return and Exchange Policies
Bluestone Imports stands behind the quality of all our products. Many items are handmade by artisans and skilled craftsmen and variations in color or detailing are expected.
Merchandise is acceptable for online store credit or exchange only if it is damaged or flawed upon receipt. You must inspect the products on day of receipt and notify us the same day of any defects. We will replace or refund you for defective products if notified of any damage or defects on the day of receipt. It must be returned within 7 days accompanied by invoice or sales receipt. Credit to AmEx, MC or VISA can only be made on the card number originally used to charge the purchase. Items shipped as exchanges will be shipped at no cost to you.
Items On Sale or discounted for any reason are final sales and may not be returned, as stated at the bottom of the receipt.
Where are your products made?
We carry merchandise purchased from Turkey and Venice, much of it handcrafted, and all supplied by family-owned businesses. Wherever possible, we support small businesses in the countries we purchase our wares from. Textile workers in Turkey receive a livable wage, have health care, receive vacation time, and retire with benefits.
Bluestone Imports does not share mailing lists or contact information with anyone at any time. We will not sell or loan your information to a third party for any reason. When joining our mailing list, we will only send you notifications of new products or special offers we are having.